How Did Yesterday’s Large AT&T Service Outage Impression First Responders – and What Can We Be taught?
DRONELIFE is happy to current this visitor submit by Matt Sloane, the Founder and CEO of Skyfire Consulting. On this piece, Matt talks concerning the outcomes of his casual survey of first responders: did yesterday’s large AT&T outage impression their applications? DRONELIFE neither accepts nor makes cost for visitor posts. All photos courtesy Skyfire.
By Matt Sloane
Whereas tens of 1000’s of American AT&T clients complained about not having the ability to order their Starbucks forward of time, or dropping their day by day login streak on Sweet Crush, there was a much more regarding challenge yesterday in my thoughts — what does the lack of cell service do to our public security drone operators’ capacity to fly and reply to calls?
911 facilities throughout the nation reported further excessive name quantity, principally as a result of individuals calling in to “make certain 911 labored,” however largely, public security companies utilizing AT&T providers have been working on “FirstNet” circuits, somewhat than the general public AT&T circuits.
FirstNet is a separate mobile community constructed particularly for public security and emergency response suppliers; in order that in a case the place public cell circuits are overloaded or down, first responders can nonetheless talk.
Yesterday might have been the most important check but for FirstNet, which additionally occurs to be run by AT&T; and in line with the anecdotes I acquired from lots of our shoppers and pals, it labored simply wonderful!
That’s the excellent news.
The dangerous information is that any civilian among the many 70,000+ AT&T subscribers affected by yesterday’s outage would have had no option to name or textual content 911 in the event that they weren’t close to WiFi.
So what have an effect on did this have on the nation’s public security drone operators? Apparently not a lot.
In my unofficial survey, most companies reported that whereas their civilian AT&T cell telephones have been having issues, their FirstNet gadgets – each telephones and hotspots utilized in drone response – appeared to be working usually.
Much more useful have been the ideas I bought again from just a few of those of us about tips on how to stop an outage like this from affecting operations.
Many talked of utilizing hotspots with SIM playing cards from a number of operators – 1 AT&T, 1 Verizon, 1 T-Cellular, simply in case one of many three went down – and some have additionally invested in Starlink’s satellite tv for pc web service in case a catastrophe right here on earth took out a number of networks.
General, phrase on the road appears to be that the system labored as designed, and the outages have been merely an inconvenience for many individuals; nevertheless it proved to be a superb train for our nation’s public security companies to see in a real-world situation how their coaching and preparation stands up below adversarial situations.
Matt Sloane is the CEO and founding father of Skyfire Consulting and its guardian firm, Atlanta Drone Group. Earlier than he based Atlanta Drone Group in 2014, Matt spent 14 years in varied roles at CNN in Atlanta, Matt has additionally labored as an authorized Emergency Medical Technician for Emory EMS, working his manner as much as Chief of Assets and Planning for the division.
Matt is an inaugural member of the Nationwide Fireplace Safety Affiliation (NFPA) technical committee on drones, a technical advisor to the Worldwide Affiliation of Fireplace Chiefs expertise council, and an FAA-certified pilot.
Learn extra from Matt Sloane:
Miriam McNabb is the Editor-in-Chief of DRONELIFE and CEO of JobForDrones, knowledgeable drone providers market, and a fascinated observer of the rising drone business and the regulatory setting for drones. Miriam has penned over 3,000 articles targeted on the business drone area and is a world speaker and acknowledged determine within the business. Miriam has a level from the College of Chicago and over 20 years of expertise in excessive tech gross sales and advertising and marketing for brand spanking new applied sciences.
For drone business consulting or writing, Electronic mail Miriam.
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