OpenAI has inked a deal to supply its synthetic intelligence (AI) know-how to ride-sharing operator Seize and assist construct instruments personalized for the Singapore-based firm’s operations.
Touted as OpenAI’s first such partnership in Southeast Asia, the collaboration may even see Seize workers entry ChatGPT Enterprise in a pilot rollout, in keeping with a joint assertion launched on Thursday. Seize will deploy the generative AI instrument to pick out workers within the pilot as a part of its efforts to make use of AI instruments to enhance productiveness.
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Seize gives a spread of providers by way of its app, together with meals and grocery supply, parcel supply, rides, fintech and cost providers, and telemedicine. It operates in eight Southeast Asian markets together with Singapore, Indonesia, Malaysia, Thailand, and the Philippines.
Below the partnership, the corporate will faucet OpenAI’s visible AI capabilities to include extra automation and pull increased high quality knowledge from visible photos to enhance its maps.
These efforts will allow Seize to replace GrabMaps quicker and supply a greater expertise for purchasers and drivers in its ride-sharing associate community, in keeping with the 2 firms.
Seize may even discover how the corporate can leverage AI to supply buyer assist chatbots that higher perceive and resolve points.
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As well as, Seize will use AI-powered textual content and voice capabilities to boost the accessibility of its providers, together with for visually impaired and aged customers who could face difficulties navigating its app on the display.
“[We] consider generative AI has lots of potential to additional rework the way in which we remedy issues for our companions and customers,” Seize chief product officer Philipp Kandal stated in a press release. “Our purpose with any new know-how has all the time been to make use of it to unravel actual issues, at scale.”