How Do You Pause or Shut Your Shopify Retailer? (2024 Information)

Fascinated about taking a break out of your Shopify retailer or closing it for good?

Whether or not you want a brief pause otherwise you’re trying to shut up store completely, managing your Shopify retailer’s standing is easier than you may suppose.

We’ll information you thru the steps it’s good to observe to both pause or shut your Shopify retailer.

Let’s begin with the way to pause your Shopify retailer.

Learn how to pause your Shopify retailer

There are two methods to pause your Shopify retailer:

1. Enabling password safety. This selection utterly shuts off your retailer from guests. Clients cannot view or entry your merchandise and pages or full orders whereas your retailer is paused.
2. Choosing the ‘Pause and Construct’ plan. Your retailer stays on-line, and guests can nonetheless browse, however they will not have the ability to make any purchases for the reason that checkout is disabled.

Let’s undergo these two in additional element.

1. Allow password safety

Here is the way to arrange password safety in your Shopify retailer:

1. Log into your Shopify admin and navigate to On-line Retailer > Preferences.

2. Within the ‘Password safety’ space, tick the checkbox labeled ‘Limit entry to guests with the password.’

3. Enter a password that you’ll share with prospects you wish to grant entry to. Be sure that this password is totally different out of your admin login password.
4. Within the ‘Message to your guests’ discipline, kind the message you want to show on the password web page. For those who choose to not show a message, go away this discipline empty.
5. Click on ‘Save’ to use the password safety to your retailer.

When you take away password safety, anybody can go to your on-line retailer once more.

Notice: You’ll be able to edit the looks of your password web page, together with textual content, colours, and typography. To take action, go to On-line Retailer > Themes, choose the theme you wish to edit, and click on ‘Customise.’ Then, select Others > Password. This selection is just obtainable when password safety is energetic to your retailer.

2. Choose the Pause and Construct plan

Here is how one can pause your Shopify retailer with the Pause and Construct plan:

1. Register as the shop proprietor.
2. Go to ‘Settings,’ then ‘Plan,’ in your Shopify admin.

3. Select ‘Deactivate retailer,’ then choose the ‘Pause and Construct’ plan.

4. Take a second to go over the plan particulars, then click on on ‘Swap to Pause and construct.’

By following these steps, you’ll be able to maintain your retailer on-line for guests to browse at a decreased month-to-month price of $9 USD.

On the identical time, you keep full entry to your Shopify admin for any changes or updates to your merchandise and retailer design.

Notice: The Pause and Construct plan is unique to Shopify customary accounts; Shopify Plus shops haven’t got entry to this selection. To be eligible for the Pause and Construct plan, your retailer should at the moment be on a paid plan. So, should you’re in your free trial interval, you’ll be able to’t pause your Shopify retailer.

If you wish to begin promoting merchandise once more, you’ll be able to reopen your retailer anytime by selecting a brand new plan.

To reopen your retailer after you pause and construct, here is what to do:

1. Register as the shop proprietor.
2. Go to Settings > Plan in your Shopify admin.
3. Choose ‘Decide a plan’ adopted by ‘Select plan’ to your most well-liked possibility.
4. Totally examine the plan’s particulars earlier than clicking ‘Begin plan.’

As soon as you have chosen a brand new plan, you will be all set to start out promoting once more.

Learn how to shut your Shopify retailer?

Here is the way to shut your Shopify retailer:

1. Log into your Shopify admin, and go to Settings > Plan.

2. Click on on the ‘Deactivate retailer’ possibility.

3. Overview any options offered, resembling switching to the Pause and construct plan, or beginning a brand new retailer.
4. For those who resolve to proceed with deactivation, click on ‘Deactivate retailer’ once more.

5. Shopify will ask you to pick a cause to your retailer’s deactivation. Select the one that most closely fits your state of affairs, then click on ‘Proceed.’

6. As a safety measure, you will have to enter your password. This confirms that you’re the account holder and authorizes the deactivation.

7. After getting into your password, click on “Deactivate now” to finalize the method.

As soon as your retailer is deactivated, you will obtain an e mail affirmation.

Though you will not have entry to your Shopify admin, Shopify ensures your retailer’s data for 2 years.

This implies you’ll be able to reopen your retailer or entry previous payments inside this timeframe should you resolve to return to Shopify or want historic information.

Notice: Your Shopify subscription will likely be canceled, and you’ll lose entry to your Shopify admin as quickly as you deactivate your retailer.

When do you have to pause your Shopify retailer?

Pausing your Shopify retailer generally is a strategic transfer. Here is why and when it would make sense:

• Seasonal enterprise. In case your retailer makes most of its gross sales throughout sure elements of the 12 months, pausing throughout off-peak occasions can save prices.
• Reevaluate enterprise technique. Use the pause to guage and refine your marketing strategy, advertising methods, or product lineup with out the fixed strain of day by day operations.
• Coping with private issues. For solo entrepreneurs, private life can generally demand undivided consideration—be it well being points or journey plans. Nevertheless, we recommend hiring a digital assistant or leaning on household help to course of orders as a substitute of pausing your retailer.
• Addressing stock or provider points. For those who’re operating a one-product retailer going through these challenges, pausing provides you time to handle these points head-on. Nevertheless, we might nonetheless counsel you provide backorders as a substitute of halting gross sales utterly. This fashion, you retain buyer curiosity alive and guarantee you do not flip away potential gross sales.

When do you have to shut your Shopify retailer?

There are various causes you may wish to shut your Shopify retailer, however one factor is for certain: it is a main choice.

Here is when closing your retailer may be the fitting transfer:

• Lack of revenue. In case your retailer constantly fails to show a revenue and changes do not enhance the state of affairs, closing may be the fitting selection.
• Rebranding. You are able to rebrand and launch a brand new retailer below a special area on Shopify.
• Switching platforms. If Shopify now not meets your wants and you favor to maneuver your operations to a different ecommerce platform like WooCommerce or BigCommerce. (And sure, there are various extra Shopify options)

What do you have to do earlier than closing your Shopify Retailer?

Earlier than closing your Shopify retailer, check out these essential steps to make sure every thing goes easily:

1. Promote the shop

Earlier than you resolve to close down your Shopify retailer, take into consideration promoting it.

In case your retailer has a robust model presence or has generated some gross sales, it may very well be worthwhile to another person!

There are marketplaces like Flippa the place you’ll be able to checklist your retailer, and patrons can view and probably buy your online business.

Simply so you already know, these marketplaces have their very own set of necessities for itemizing your retailer, like present process an unbiased valuation of your online business and accessing authorized assets.

Plus, bear in mind that these marketplaces will cost a fee charge upon the profitable sale of your website.

Study extra: Learn how to Promote Your Shopify Retailer: The Definitive Information (2024)

2. Cancel third-party apps and instruments

Uninstall all third-party apps and instruments earlier than deactivating your Shopify retailer to keep away from extra billing.

For those who’re in the midst of a cost interval for an app subscription, you may wish to wait till this era is sort of over to shut your retailer.

3. Switch your customized area

When you’ve got a customized area bought by means of Shopify, it’s best to switch it to a third-party area supplier earlier than closing your retailer.

Then again, in case your area was purchased from a 3rd occasion, you’ll be able to take away it out of your Shopify retailer utilizing the Shopify admin.

For those who do not take away your area out of your Shopify retailer earlier than closing it, then you definitely won’t have the ability to use it for one more web site.

Additionally, keep in mind to show off auto-renewal to your area to keep away from any surprising prices.

4. Backup your database

Fascinated about the way forward for your on-line retailer, even should you’re contemplating closing it for now, is sensible.

You by no means know while you may resolve to relaunch, and getting access to your earlier retailer’s information may very well be invaluable!

The excellent news is Shopify lets you manually again up your retailer by exporting elements of your database into CSV recordsdata.

This consists of merchandise, prospects, orders, reward card codes, low cost codes, and monetary information.

However doing it manually will be tedious. Thankfully, Shopify apps like Matrixify simplify the method, permitting you to again up your retailer extra effectively.

As well as, obtain a backup of your retailer’s theme.

Keep in mind, themes are licensed just for the shop the place they have been initially bought.

Nevertheless, should you plan to maneuver your online business to a different Shopify retailer you personal, you’ll be able to contact Shopify Assist to inquire about transferring your theme license to the brand new retailer.

Study extra: Shopify Retailer Backups: The Definitive Information (2024)

5. Deal with excellent buyer orders

When closing your Shopify retailer, take into consideration the affect in your current prospects, particularly these with unfulfilled orders.

Here is the way to deal with these issues responsibly:

• Present playing cards. For those who provide reward playing cards, ensure you deal with any excellent balances. Export your retailer’s reward card CSV file, which comprises all the required data to resolve any unredeemed playing cards.
• Particular merchandise. In case your retailer has subscription or preorder merchandise, it’s essential to deal with these excellent orders. Whether or not it includes fulfilling these orders or issuing refunds, take the required steps to make sure your prospects will not be left within the lurch.
• Chargebacks. Bear in mind that prospects can nonetheless challenge chargebacks after your retailer is deactivated. As soon as your retailer is deactivated, you lose the power to submit extra proof through the Shopify admin to contest these chargebacks.

FAQs

When you’ve got any extra questions on pausing or closing your Shopify retailer, check out these FAQs:

Abstract

Earlier than we go, we have created a fast abstract of this text for you, so you’ll be able to simply keep in mind it:

• To pause your Shopify retailer, you’ll be able to both password-protect it or go for the Pause and Construct plan.
• Password safety utterly restricts entry to your retailer. Then again, the Pause and Construct plan permits guests to view your merchandise and browse content material however disables the checkout course of.
• The Pause and Construct plan is just obtainable to straightforward Shopify accounts and requires that your retailer be on a paid plan. Shopify Plus accounts don’t qualify for this selection.
• In case your retailer continues to be in its free trial interval, you can’t use the Pause and Construct plan, however you’ll be able to nonetheless password-protect your retailer to pause it briefly.
• Earlier than you shut your Shopify retailer completely, take into consideration promoting it. If you wish to shut it, cancel any third-party apps and instruments, switch your customized area, backup your retailer’s information, and deal with any excellent buyer orders.

Last ideas

Pausing provides a brief answer with out totally disconnecting out of your buyer base whereas closing your retailer requires cautious consideration of what comes subsequent.

Earlier than making a ultimate choice to shut your retailer, totally consider your causes and take into account all options, together with promoting your retailer or backing up information.

For those who’re on the lookout for extra management over your on-line retailer, transferring to WooCommerce may be what you want.

Searching for one thing much like Shopify however with extra flexibility? BigCommerce may very well be an ideal match.

Take your time to resolve what’s finest for you. And in case you have any feedback, questions, or options, be happy to go away them under!

Wish to be taught extra about ecommerce?

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