Fitbit not syncing? Here is how one can attempt to repair it

Even in an period of Apple Watches, Pixel Watches, and Garmin units, Fitbits stay synonymous with health monitoring for many individuals. There isn’t a lot monitoring happening, nevertheless, when a Fitbit all of a sudden stops syncing together with your cellphone. Right here’s why your Fitbit sync could have stopped — and extra importantly, what you are able to do about it.

The quick model is that one thing might be disrupting the connection between your Fitbit and your cellphone. It could possibly be an issue with Bluetooth, but it surely is also a software program problem, such because the Fitbit app failing to fetch information mechanically. It may also be that you’ve got a number of units attempting to sync together with your tracker. Cloud sync, in the meantime, will fail in case your cellphone can’t attain the web.

If you wish to know in regards to the full set of prospects, learn on.

As a result of there are just a few potential causes, there’s no one-size-fits-all resolution. If you happen to run by means of the troubleshooting steps under, nevertheless, you’ll nearly actually run throughout an choice that works on your state of affairs. If nothing works, it’s most likely time to contact Google assist about repairs or a alternative, hopefully underneath guarantee.

• Be sure that Bluetooth is enabled in your cellphone. All Fitbit wearables use Bluetooth Low Vitality (BLE) to sync information, so your cellphone wants Bluetooth energetic too. On each Android units and iPhones, you possibly can test this by going to Settings > Bluetooth. It could be price toggling Bluetooth on and off once more if the function is already enabled. It is also that your cellphone has Airplane Mode on, wherein case it’s best to flip it off to re-enable not simply Bluetooth however Wi-Fi and mobile (we’ll contact on these once more later).
• Attempt forcing a handbook sync. In your cellphone, open the Fitbit app and choose the In the present day view. Pull down in your display to power a refresh.
• Power-quit the Fitbit app and relaunch it. It could possibly be {that a} short-term cache or course of glitch is stopping sync, wherein case relaunching the app would possibly clear up it.
• Be sure that your cellphone has Wi-Fi and/or mobile on. Whilst you’d assume it wouldn’t be important, Google’s necessities for Fitbit sync specify that your cellphone must be linked to Wi-Fi or mobile (whether or not 4G or 5G). That’s presumably as a result of the Fitbit app mechanically uploads information to sync together with your Fitbit account. Disable Airplane Mode if it’s on, and doublecheck that Wi-Fi or mobile is energetic in Fast Settings (Android) or Management Heart (iPhone).
• Scan for app updates. Whereas it’s unlikely, there could be a extra deeply-rooted bug within the Fitbit app that’s stopping sync. Android customers can test for updates utilizing the Google Play Retailer, whereas iPhone customers can do the identical utilizing the Apple App Retailer. We advocate turning on automated app updates until you’ve gotten metered house web entry, since it’s best to be capable of restrict these updates to Wi-Fi.
• If you happen to sync your Fitbit with multiple system, transfer the secondary system additional away or shut off its Bluetooth. It’s typically dangerous to pair a health tracker with a number of units, exactly as a result of it might probably get confused about which system it’s imagined to be sending information to. If you happen to don’t need to unpair something nevertheless, strive shifting one in every of your units additional away out of your Fitbit or briefly disabling its Bluetooth features. The latter choice is extra dependable, particularly on condition that merchandise with Bluetooth 5.x have a variety measuring a whole bunch of toes.
• Verify app permissions in your cellphone’s Settings app. To ensure sync will work, the Fitbit app wants entry to background information/sync/refresh (labels fluctuate) in addition to location companies. Android customers can usually go to Settings > Apps > Fitbit > Permissions or some variation of this. On iPhones, you’ll need to go to Settings > Fitbit in addition to probably Settings > Apps > Background App Refresh and Settings > Privateness and Safety > Location Companies. With both platform, it’s best to be capable of seek for “background” or “location” in Settings to seek out related controls. Be aware that customers of Android 12 or later also needs to have close by system permissions on.
• Replace Android or iOS. There’s a non-zero chance {that a} bug together with your cellphone’s working system is obstructing sync. Android customers can test for updates by going to Settings > System > System replace, or some model of that, whereas iPhone homeowners ought to go to Settings > Basic > Software program Replace. If an replace is on the market, ensure you backup any crucial information and hook up with Wi-Fi earlier than putting in.
• Restart your cellphone. It could possibly be that there’s a brief glitch on the OS stage that doesn’t require an replace, or that different apps are making a battle. Rebooting your cellphone will handle (or rule out) each of these points in a single shot, offering a clear slate.
• Replace your Fitbit. Fitbits generally run into bugs on their very own finish, so it could possibly be {that a} firmware replace is important. In your cellphone’s Fitbit app, go to In the present day > Units > [your device] and faucet Replace if new firmware is on the market. It’s possible you’ll need to search the net for anecdotes about new releases, nevertheless, as a result of Google has by accident bricked Fitbits up to now, most not too long ago with the 194.61 replace for the Cost 5.
• Restart your Fitbit. Directions for this are going to fluctuate based mostly in your mannequin, however like restarting your cellphone, it might repair short-term errors.
• Unpair and re-pair your Fitbit. On iPhones, at the very least, you might have luck forcing the Fitbit app to re-link together with your tracker. Go to Settings > Bluetooth, faucet the i (information) button subsequent to your Fitbit’s identify, then select Neglect This Gadget. Your Fitbit ought to ask you to permit iPhone notifications once more, wherein case faucet Permit. Subsequent, open the Fitbit iPhone app, and observe prompts to reconnect together with your Fitbit.
• Carry out a manufacturing facility reset. This must be handled as a final resort. If nothing else has helped nevertheless, a manufacturing facility reset will convey your Fitbit again to sq. one. Take a look at our reset information for model-specific data.