Apple final 12 months up to date its on-line retailer with a brand new function referred to as “Store with a Specialist over Video.” Because the title suggests, it lets clients join with an Apple Specialist utilizing one-way video when shopping for sure merchandise, such because the iPhone. This performance is now coming to the Apple Retailer app on iOS as properly.
‘Store with a Specialist over Video’ now accessible on the Apple Retailer app
“Get assist through the buy course of with movies, together with transcripts for many who want them,” say the discharge notes for model 5.24 of the Apple Retailer app for iOS, launched on Thursday to customers.
Apple describes “Store with a Specialist over Video” as a “stay buying expertise.” It’s value noting that the function is simply accessible to US clients for now.
Apple at the moment launched Store with a Specialist over Video, a brand new stay buying expertise on apple.com for purchasers within the U.S. Store with a Specialist over Video connects clients trying to buy iPhone with a retail workforce member through a protected and safe, one-way video buying session. With this new service, clients can browse the most recent fashions, discover new options, and find out about Apple Commerce In affords, service offers, switching to iOS, and numerous financing choices.
Apple says that if a session is unavailable or a buyer needs to entry the web page after hours, they will contact a Specialist over the telephone or through chat 24 hours a day.
Karen Rasmussen, Apple’s head of Retail On-line, stated:
“We’re consistently innovating to ship an much more customized expertise for our clients, assembly them the place they’re to ship the very best of Apple. With Store with a Specialist over Video, our workforce members are excited to attach with clients and supply distinctive service as they find out about which iPhone most accurately fits them.”
Be sure you have the newest model of the Apple Retailer app put in in your machine to get entry to all the most recent options accessible.
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