nearly 35 billion euros in 2023


Final 12 months, Dutch shoppers spent 34.7 billion euros on-line. In comparison with 2022, this is a rise of three p.c. The quantity of on-line purchases elevated by 1 p.c, to 365 million. On-line progress was primarily brought on by a rise in spending on companies.

In 2022, ecommerce within the Netherlands was value 33.3 billion euros. The variety of on-line purchases was 347 million, which was a lower of 5 p.c in comparison with a 12 months earlier. Because of this the quantity of on-line purchases in 2023 is again in keeping with the extent in 2021.

That is in line with the newest Thuiswinkel Market Monitor from Dutch ecommerce affiliation Thuiswinkel.org. The report offers an perception into ecommerce within the nation in 2023. On-line purchases of and spending on merchandise remained roughly the identical as in 2022. Again then, some 21.2 billion euros was spent on merchandise.

Progress on-line companies sector

On the identical time, on-line purchases within the companies sector rose 4 p.c. On-line spending grew 10 p.c. “The expansion within the companies sector is principally as a consequence of on-line spending on journey. Final 12 months, as an example, we spent 21 p.c extra on-line on bundle holidays and 15 p.c extra on particular person airline tickets and lodging. That is greater than ever earlier than”, says Marlene ten Ham, CEO of Thuiswinkel.org.

There was a 21% enhance in on-line spending on vacation packages final 12 months.

“In fact, that is associated to inflation, however earlier this 12 months, the ANVR/GfK reserving monitor additionally confirmed that 2023 noticed essentially the most vacation bookings ever. Moreover, by no means earlier than have we spent a lot on tickets for points of interest and occasions on-line, with a ten p.c progress.”

Cross-border spending value 4 billion euros

In accordance with the report, Dutch on-line cross-border spending was up 13 p.c in comparison with 2022. Because of this shoppers spent nearly 4 billion euros on on-line orders overseas in 2023. The quantity of on-line cross-border purchases rose 17 p.c, to 40 million.

Dutch shoppers spent 12% of all on-line spending in cross-border purchases.

Consequently, Dutch shoppers spent as a lot as 12 p.c of their complete on-line spending on cross-border purchases. As a lot as 25 p.c of cross-border spending went to German on-line retailers. And seven p.c went to Chinese language on-line retailers, which accounted for 265 million euros. In 2022, this share was nonetheless at 5 p.c.

Quantity of purchases at Chinese language on-line shops rises

The quantity of purchases at Chinese language on-line retailers additionally elevated sharply, from 18 to 22 p.c. This quantities to eight.9 million purchases at these on-line shops previously 12 months. Shoppers primarily purchased merchandise within the classes Dwelling & Residing, DIY & Backyard and Clothes there.

‘We will additionally see elevated on-line spending to different international locations outdoors the European Union.’

“Within the earlier two years, we truly noticed Dutch shoppers’ on-line spending at Chinese language on-line retailers lower, as a result of they’re now not exempt from VAT since 2021. In 2023, we see an enormous enhance. There may be additionally elevated spending to different international locations outdoors the European Union”, in line with Ten Ham.

data market monitor
Supply: Thuiswinkel Market Monitor 2023 by Thuiswinkel.org.

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